Our Service

Our service complements yours; whether you are looking for luxury products to offer to your clients from lighting to vases, from glasses to sculptures and much more.
Our product portfolio is luxury lifestyle, our uncompromising service levels and the commercial benefits we offer make us unique in the industry and save you valuable time.

#1

Selection

  • Product Selection
  • Budget Analisys
  • Product Details
  • Product Presentation
  • Sampling

#2

Order

  • Quotations in 48H
  • Fast Order Confirmation
  • Monitoring Status Order
  • Delivery Schedule

#3

Room in a Box

  • Select The Products
  • Send Your Number of Rooms
  • Recieve Items in Box Divided per Room
  • Open The box and Set Them in No-time

#4

Logistic & Shipment

  • Quality Control & Specific Package
  • Precise & Flexible Packing List
  •  Worldwide Shipments with Certifications

Why choose us

We provide an exceptional level of services to meet the particular needs of discerning buyers, including made-to-measure delivery solutions with meticulous on_board handover and exclusive packaging. Our added value also includes the expertise and product knowledge of our specialists, practical and user friendly after-sales-assistance focused on crew training to ensure maintenance of the products andinventory.
We are recognized worldwide for the way we work, and we cover a high range of luxury customers.
We’ve distilled our working process into 4 steps; the same steps we have beenusing for more than a decade to give the best service possible to interior designers, architects and design companies.

Client Meeting

Proposal, Quotation & Feedback

Supply Chain

Delivery

After Sales Support

Unmatched Logistic Service

We have decided to focus on a greater digitalization of our logistics processes, equipping us with the WMS of Generix Group, is in the perspective of always generating the maximum value for our customers and partners, also with regard to the services offered.
The flexibility and scalability of Generix’s saas offer also fits well with the evolutionary dynamics that our company is experiencing and that we expect will distinguish our business in the short and medium term.
Generix solution will increase the agility, efficiency and productivity of our warehouse and real-time stock control, ultimately ensuring the optimization of the level of service and aligning it completely both to the quality of the products marketed and the high standards expected by the luxury market.
WMS will be integrated with the Generix Supply Chain Visibility Portal which, by providing real-time information on the progress of warehouse order preparation, will make after-sales management of our customers and agents more efficient and contribute to the improvement the overall customer experience.